Valet Parking Checks

Sightlines

?Are views unobstructed throughout the car park

YES
NO
N/A

Are parking spaces in grid-like rows to maximise visibility from vantage points

YES
NO
N/A

Any cars or other obstructions that hinder natural surveillance provided by customers, passers-by or paid staff

YES
NO
N/A

Has any foliage or tree branches been trimmed so as to not block sightlines into the car park

YES
NO
N/A

?Are stairwells and landings easily accessible from the car park

YES
NO
N/A

Are stairwells and landings equipped with adequate lighting and good visibility

YES
NO
N/A

Surveillance

Is there long-term parking (e.g., all day or longer) as well as short term parking (e.g., 2 hours)

YES
NO
N/A

Is additional security in place for long term parking areas, such as patrols or having them parked at points with maximum visibility

YES
NO
N/A

Does the car park share space with any other business/facilities

YES
NO
N/A

?Does the car park have CCTV surveillance

YES
NO
N/A

?Is the CCTV monitored

YES
NO
N/A

?Are signs on display announcing that CCTV is operating

YES
NO
N/A

Are the CCTV cameras installed so as to maximise surveillance opportunities, including in stairwells and landings

YES
NO
N/A

?Are the CCTV camera views unobstructed

YES
NO
N/A

?Are the CCTV camera feeds recorded and stored

YES
NO
N/A

Is the car park patrolled by paid security, rangers or parking officers

YES
NO
N/A

? Is there a regular maintenance plan for the car park

YES
NO
N/A

Lighting

?Are all the lights in the car park working

YES
NO
N/A

Is the entire car park lit, including entry and exit points for vehicles and pedestrians

YES
NO
N/A

Are the car park lights bright enough to enable you to look into the rear seat of a parked vehicle

YES
NO
N/A

?Is the car park free of dark shadowy areas

YES
NO
N/A

?Are the ceilings and walls painted white or in a light color

YES
NO
N/A

Are light fixtures reliable, easy to maintain and able to withstand the elements and vandal attacks

YES
NO
N/A

Is direct lighting available in the car park so that guardians or passers-by can see inside the area.

YES
NO
N/A

Does the lighting extend to the edges of the parking areas, apart from the vehicle and pedestrian routes

YES
NO
N/A

?If sensor lights are used, are they in good working condition

YES
NO
N/A

Signs

Does the car park have signs that remind people to secure their vehicle and to remove valuables

YES
NO
N/A

Are all signs clearly visible and positioned so that people can see the message before leaving their vehicles

YES
NO
N/A

?Does the car park have signs to assist navigation

YES
NO
N/A

Access

Is there access control for vehicles entering and exiting the car park

YES
NO
N/A

? Is the car park used as a thoroughfare by the public

YES
NO
N/A

Are designated pedestrian pathways designed within the car park

YES
NO
N/A

Are pedestrian access ways well within the car park and clearly marked

YES
NO
N/A

?Is landscaping maintained to ensure safety and security

YES
NO
N/A

Valet Services

Protocol in place to pre inspect vehicles before parking Observations after inspections are documented on the ticket

YES
NO
N/A

?Do the cameras installed provide a good pan of the entire area

YES
NO
N/A

?Is offsite surveillance is used to monitor cameras

YES
NO
N/A

Are standard operating procedures in place to address when vehicle damage is observed

YES
NO
N/A

Are special protocols in place to address oversized vehicles or those with dual back tyres

YES
NO
N/A

Are vehicle keys for valet parked services stored in secured or lockable areas

YES
NO
N/A

? Are drivers dressed in the prescribed uniform

YES
NO
N/A

Have all drivers been adequately trained to deal / interact with the visitors

YES
NO
N/A

? Do drivers greet the guests cordially during vehicle handover

YES
NO
N/A